Refund & Cancellation Policy
Cancellation by Rosemary eAcademy : There may be certain purchase orders that Rosemary eAcademy is unable to accept and must cancel. Rosemary eAcademy reserves the right, at Rosemary eAcademy sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Your order being cancelled include, without limitation, non-availability of the product or quantities ordered by You, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by Rosemary eAcademy credit and fraud avoidance department.
Rosemary eAcademy may also require additional verifications or information before accepting any order. Rosemary eAcademy will contact You if all or any portion of Your order is cancelled or if additional information is required to accept Your order.
Refund Policy If Your order is cancelled after Your credit card has been charged, the said amount will be reversed back in Your credit card account. A promo code, once used shall not be refunded in case of cancellation of order either by Customer or Rosemary eAcademy Cancellation by the User: In case of requests for order cancellations, Rosemary eAcademy reserves the right to accept or reject requests for order cancellations for any reason whatsoever. Rosemary eAcademy will not be able to cancel orders that have already been processed. Rosemary eAcademy has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by Rosemary eAcademy l and accept Rosemary eAcademy decision regarding the cancellation.
As part of usual business practice, if Rosemary eAcademy receives a cancellation notice and the order has not been processed/ approved by Rosemary eAcademy, Rosemary eAcademy shall cancel the order and refund the entire amount to You within a reasonable period of time. Rosemary eAcademy reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by Rosemary eAcademy as per certain criteria. Any Rosemary eAcademy cash or Promo Code used for placing the ‘Bulk Order’ will not be refunded as per this cancellation policy. An order can be classified as ‘Bulk Order’ if it meets with the below mentioned criteria, which may not be exhaustive, viz:
- Services ordered are not for self-consumption but for commercial resale
- Multiple orders placed for same service at the same address
- Bulk quantity of the same service ordered.
- Invalid information given in details.
- Internal record keeping.
- Any malpractice used to place the order.